Terms of Service

Last Updated: October 15, 2026

OVERVIEW

Welcome to STRAY COWBOY!

The terms "we," "us," and "our" refer to STRAY COWBOY. We operate this online store and website, including all related content, features, products, and services (collectively, the "Services").

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

These Terms of Service ("Terms"), together with our policies referenced below, explain your rights and responsibilities when using our website or purchasing our products.

By accessing our website or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your state or jurisdiction of residence or have the necessary permission from a parent or legal guardian.

When placing an order, you agree to provide accurate, complete, and current information, including your name, email address, billing details, and shipping address.

You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted through your account.

We reserve the right to refuse service, suspend accounts, or cancel orders when necessary to prevent fraud, misuse, or violations of these Terms, subject to applicable law.

SECTION 2 - OUR PRODUCTS

STRAY COWBOY specializes in graphic apparel inspired by Western culture, outdoor adventures, and the spirit of individuality.

Many of our products are made to order through trusted production partners in the United States.

We make every effort to display product descriptions, photographs, colors, and sizing information as accurately as possible.

However, actual colors may vary slightly depending on your device's display settings, lighting conditions, and garment-dyeing processes. Minor variations in print positioning and appearance may also occur.

We encourage customers to review the product descriptions and size charts before purchasing.

We reserve the right to modify, discontinue, or limit the availability of products without prior notice.

Nothing in this section limits any rights or remedies provided by applicable consumer protection laws.

SECTION 3 - ORDERS AND ORDER ACCEPTANCE

By placing an order, you are submitting an offer to purchase the selected products.

We reserve the right to accept, decline, or cancel orders for legitimate business reasons, including payment verification issues, suspected fraud, pricing errors, or product unavailability.

An order confirmation email acknowledges receipt of your order but does not necessarily constitute final acceptance.

Because our products are typically made to order, production may begin shortly after an order is placed.

If you need to cancel or modify an order, please contact us as soon as possible at support@straycowboy.com.

We will make reasonable efforts to accommodate your request, but changes or cancellations may not be possible once production has started, except where required by applicable law.

If we cancel an order after payment has been collected, we will issue a refund for the canceled items.

All refunds, replacements, and exchanges are also subject to our Refund & Return Policy.

SECTION 4 - PRICES AND BILLING

All prices displayed on STRAY COWBOY are in United States Dollars (USD), unless otherwise indicated.

Prices, discounts, promotions, and product availability may change without prior notice.

The price charged for an order will be the price displayed and confirmed at the time of purchase, subject to correction of errors in accordance with applicable law.

Applicable taxes and shipping charges, if any, will be displayed during checkout before the order is completed.

You agree to provide accurate and authorized payment information.

Payments are processed through third-party payment service providers. We do not control their independent processing practices or policies.

We reserve the right to correct pricing or billing errors and will notify affected customers when appropriate.

SECTION 5 - SHIPPING AND DELIVERY

STRAY COWBOY currently ships to customers within the United States.

Our products are generally made to order and fulfilled through U.S.-based production partners.

Production Time

Orders typically require 2–3 business days for production before shipment. Production times are estimates and may vary based on order volume, availability, and operational circumstances.

Shipping and Delivery

Shipping estimates are provided during checkout or through our Shipping Policy.

Delivery times depend on the destination, carrier, and other circumstances. Estimated delivery dates are not guaranteed unless expressly stated otherwise.

Once your order ships, tracking information will generally be sent to your email address.

Please ensure that your shipping information is accurate before completing your purchase.

If an order cannot be shipped within the advertised or otherwise legally applicable timeframe, we will provide the required notice and offer applicable options, including consenting to a delay or canceling for a refund.

We are not responsible for delays outside our reasonable control, but nothing in these Terms limits our obligations under applicable shipping and consumer protection laws.

If your package arrives damaged, contains an incorrect item, or experiences a delivery issue, please contact support@straycowboy.com.

For additional details, please refer to our Shipping Policy.

SECTION 6 - RETURNS, REFUNDS AND REPLACEMENTS

We want you to feel confident shopping with STRAY COWBOY.

Our Refund & Return Policy provides a 30-day window from delivery to contact us regarding dissatisfaction with your purchase, damaged or defective products, incorrect items, or sizing issues.

Eligible customers may receive a refund or replacement according to that policy.

We do not require customers to return the original product when a refund or replacement is approved.

For complete details, please review our Refund & Return Policy.

These Terms do not limit any additional rights available under applicable law.

SECTION 7 - INTELLECTUAL PROPERTY

All original content available through STRAY COWBOY, including artwork, graphics, product designs, logos, photographs, written content, and website elements, is owned by STRAY COWBOY or used with permission from the relevant rights holders.

Such content may be protected by applicable copyright, trademark, and other intellectual property laws.

You may access and use our website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, sell, commercially exploit, or otherwise use protected content without appropriate authorization.

The STRAY COWBOY name, brand identity, and original artwork may not be used in a manner that infringes our applicable intellectual property rights.

All third-party names, trademarks, and logos remain the property of their respective owners.

No rights or licenses are granted except as expressly permitted in these Terms or by applicable law.

SECTION 8 - OPTIONAL TOOLS

We may provide access to features, applications, or services operated by third parties.

These tools may be subject to additional terms and privacy policies established by their respective providers.

To the extent permitted by applicable law, third-party tools are provided on an "as available" basis, and we do not guarantee their uninterrupted availability.

Your use of optional third-party services is at your discretion.

We may introduce, modify, or discontinue features and integrations at any time.

SECTION 9 - THIRD-PARTY LINKS

Our website may contain links to third-party websites, social media platforms, and external services.

These websites operate independently from STRAY COWBOY.

We do not control their content, privacy practices, security measures, or terms of service.

We encourage you to review the policies of external websites before providing personal information or making purchases.

To the extent permitted by law, STRAY COWBOY is not responsible for losses arising solely from your independent use of unrelated third-party websites.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify.

Shopify provides the technology used to operate our e-commerce website, but purchases made through STRAY COWBOY are transactions between you and the business operating STRAY COWBOY.

Shopify is not the seller of our products.

Product inquiries, order concerns, refund requests, and customer service questions should be directed to STRAY COWBOY.

Nothing in this section excludes responsibility where such exclusion is prohibited by applicable law.

SECTION 11 - PRIVACY AND PERSONAL INFORMATION

We value your privacy.

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.

Our website may use cookies and similar technologies for essential website functionality, analytics, and advertising, as described in our Privacy Policy and applicable consent settings.

Shopify may also process information in connection with providing and improving its services.

For further information, please review the Shopify Consumer Privacy Policy.

By using our Services, you acknowledge that your personal information will be handled as described in the applicable privacy notices, subject to your legal rights.

SECTION 12 - CUSTOMER FEEDBACK AND REVIEWS

We appreciate customer feedback, product reviews, photographs, and suggestions.

If you voluntarily submit content to us or post it through features of our website, you grant STRAY COWBOY a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share that content for operating, improving, and promoting our Services, subject to applicable law and privacy rights.

You represent that you have the necessary rights to submit such content.

You agree not to submit unlawful, misleading, abusive, defamatory, infringing, or otherwise inappropriate content.

We may remove or moderate customer-submitted content that violates these Terms or applicable law.

We do not guarantee publication of every review or submission.

Any use of customer reviews in marketing will be subject to applicable advertising and endorsement laws.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website may contain typographical errors, incorrect product descriptions, inaccurate pricing, availability information, or shipping estimates.

We reserve the right to correct errors and update website information.

If an error materially affects an order you have placed, we will contact you when appropriate and provide available remedies in accordance with applicable law.

We do not guarantee that all website content will be free of errors at all times.

SECTION 14 - PROHIBITED USES

You agree not to use our website or Services for unlawful, fraudulent, abusive, or malicious activities.

Prohibited activities include:

• Violating applicable laws or regulations.

• Infringing intellectual property rights.

• Attempting unauthorized access to our website, accounts, or systems.

• Uploading viruses, malware, or harmful code.

• Collecting personal information without authorization.

• Impersonating another person or entity.

• Submitting fraudulent orders or payment information.

• Harassing, threatening, or abusing others.

• Interfering with the website's security or functionality.

• Using automated systems to disrupt or improperly exploit our Services.

We reserve the right to restrict access or suspend accounts that violate these Terms, subject to applicable law.

SECTION 15 - TERMINATION

We may suspend or terminate access to our Services when necessary due to violations of these Terms, suspected fraud, unlawful conduct, or security concerns.

Termination does not eliminate obligations that arose before termination.

Any provisions that are intended by their nature to survive termination, including intellectual property, limitations of liability, dispute-related provisions, and applicable payment obligations, will continue to apply.

Termination will not affect any non-waivable consumer rights.

SECTION 16 - DISCLAIMER OF WARRANTIES

We make reasonable efforts to provide accurate product information and reliable Services.

However, to the fullest extent permitted by applicable law, our website and Services are provided on an "as is" and "as available" basis.

We do not guarantee that our website will operate continuously or without interruption, technical errors, or temporary outages.

Except for warranties expressly provided by us or required by applicable law, we disclaim warranties to the extent legally permitted, including implied warranties of merchantability and fitness for a particular purpose.

This disclaimer does not limit express promises contained in our published policies or any statutory warranties and consumer rights that cannot legally be excluded.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, STRAY COWBOY and its service providers, contractors, representatives, and affiliates will not be liable for indirect, incidental, special, or consequential losses arising from the use of our Services, except where liability cannot legally be excluded.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or any other liability that cannot be excluded under applicable law.

Nothing in this section limits your rights to refunds, replacements, or other remedies required by applicable consumer protection laws or expressly offered in our published policies.

SECTION 18 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless STRAY COWBOY and its representatives from third-party claims, damages, and reasonable legal expenses arising directly from your unlawful use of the Services, infringement of third-party rights, or material violation of these Terms.

This obligation applies only to the extent that the claim is attributable to your conduct and does not require you to indemnify us for our own negligence, misconduct, or breach of applicable law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary.

The remaining provisions will continue in effect to the extent permitted by applicable law.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with the policies referenced on our website, constitute the agreement governing your use of our Services, subject to applicable law.

Nothing in these Terms overrides rights that cannot legally be waived.

SECTION 21 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

We may assign our rights and obligations in connection with a legitimate business transfer, restructuring, or sale, provided that such assignment does not unlawfully reduce your rights.

SECTION 22 - GOVERNING LAW AND DISPUTES

STRAY COWBOY is operated from Israel and sells products to customers in the United States.

Subject to applicable mandatory consumer protection laws and rules regarding jurisdiction, these Terms are governed by the laws of the State of Israel, without regard to conflict-of-law principles.

Nothing in these Terms limits any mandatory rights or legal remedies available to customers under applicable U.S. federal or state laws.

Before initiating formal proceedings, customers are encouraged, but not required, to contact us at support@straycowboy.com so that we may attempt to resolve any concerns.

Nothing in this section requires consumers to waive access to courts or other remedies that cannot legally be waived.

SECTION 23 - CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our business, Services, policies, or legal obligations.

Updated Terms will be published on this page with a revised "Last Updated" date.

Material changes will be communicated where required by applicable law.

Changes will not retroactively remove rights that customers have already acquired under completed transactions.

Your continued use of our Services after updated Terms become effective constitutes acceptance to the extent permitted by applicable law.

SECTION 24 - CONTACT INFORMATION

For questions about these Terms of Service, orders, products, or customer support, please contact:

STRAY COWBOY

Website: https://straycowboy.com

Email: support@straycowboy.com

Business Operator: STRAY COWBOY (registered legal operator details to be confirmed)

For general customer support, please contact us by email.