Refund policy

Last Updated: October 15, 2026

At STRAY COWBOY, we believe shopping should be easy, and loving what you wear should be even easier. Every shirt is made to order with care, and we stand behind every purchase.

Our 30-Day Happiness Guarantee

Not completely happy with your order? We've got your back.

Contact us within 30 days of delivery, and we'll help make things right. If you're not satisfied with your purchase, you can request a refund.

No need to ship anything back. You're welcome to keep your shirt, gift it to a friend, or donate it to someone who'll love it.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, we'll make it right at no additional cost.

Simply email us at support@straycowboy.com with your order number, a brief description of the issue, and a photo if applicable.

We'll arrange a replacement or refund.

Ordered the Wrong Size?

It happens! If your shirt doesn't fit quite right, contact us within 30 days of delivery.

We'll send you a replacement in the correct size at no additional cost. No return shipping or complicated exchanges required.

How to Request a Refund or Replacement

Email support@straycowboy.com with your order number and a short explanation of your request.

Our team will review your request and help you find the best solution.

Approved refunds are issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Policy Updates

We may update this policy from time to time. Any changes will be reflected on this page with an updated revision date.

For questions or assistance, reach out to support@straycowboy.com.

Made for the wanderers. Backed by STRAY COWBOY.